You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your Oodie is on its way - now what?
Once an order is placed, our team will carefully collect your Oodie from the clouds and package it with hugs and love, so please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait until that latest item is available and then will be sent out at the same time.
We use Royal Mail and Evri for most of our deliveries within the UK. Please do note that if you are located outside of mainland UK including but not limited to the Channel Islands, your country may expect you to pay the duty fees required to import goods into your country - a fee that might be placed on delivery by your country's government.
If you’re located in the UK and your order is over £50, not a penny! We send out all orders over £50 via free standard shipping. Orders under £50 will be charged £4.99 shipping.
You can expect your parcel within 2-8 business days** in mainland UK. When we ship the order you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
**Please note: all shipping timeframes are from the advertised date of dispatch. Should your item have a pre-order date (advised next to the product name in brackets), this is the date of dispatch. The delivery timeframe starts from the pre-order date it ships on. If there’s no date next to the product name, you’re in luck - it’s ready to go!